Healthcare Glossary
Call Average in MR Reporting
The average number of doctor calls an MR completes each working day.
Chemist Personal Order Booking
Personal Order Booking (POB) at chemists tracks how many prescriptions translate into actual medicine sales.
DCR (Daily Call Report)
A daily log submitted by MRs to report doctor visits, samples distributed, and field interactions.
Doctor Segmentation
Classifying doctors into segments (A/B/C) based on potential, prescription volume, specialty, or strategic value.
Doctor Visit Report
A detailed log of each in-clinic visit, capturing what was discussed, samples shared, and next steps planned.
e-Detailing in Pharma
Electronic detailing replaces printed brochures — reps show product info through digital slides, videos, or interactive content.
Geo-Fencing
A GPS-based feature that ensures MRs are physically present at assigned clinics before logging visits.
Joint Field Work in Pharma
When a senior or manager accompanies an MR during field visits to observe, guide, and assess performance.
MIS Reports in Pharma Sales
Management Information System (MIS) reports offer a consolidated view of MR activity, sales trends, and field data insights.
MR Productivity Dashboard
A visual tracker showing each MR’s performance — doctor calls, DCRs, call average, sample activity, and zone coverage.
MR Reporting Software in Pharma
A field tracking system that helps pharma teams monitor doctor visits, sample distribution, DCRs, and MR productivity in real-time.
Non-Call Activity in Pharma Fieldwork
Work done by MRs outside doctor visits — includes training sessions, report submissions, sample pickups, or company events.
Prescription Audit
A method to collect data on which brands doctors are prescribing — used to assess market positioning and competitor share.
Regional Manager Dashboard in Pharma
A reporting tool for RMs to track multiple MRs across regions — includes zone stats, call summaries, and activity alerts.
Sample Tracking in Pharma Sales
Tracks which doctor received which sample, through which MR — including quantity and expiry details.
TA/DA Claims in Pharma
Daily allowances and travel reimbursements for field visits — automated using GPS logs and digital receipts.
Territory Management in Pharma
The process of assigning specific regions or zones to MRs to avoid overlaps and improve coverage.
Tour Plan in Pharma Sales
A pre-approved monthly or weekly schedule outlining where the MR will travel and which doctors they plan to meet.
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