Features summary of Caller Desk

4/5

Product Features

Based on 1 Reviews

11
Total Features
Caller Desk Features
  • API Integration
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tracking
  • CRM
  • Integrations Management
  • IVR
  • Expand List
    Common features of Cloud Telephony & IVRS
  • 2-Way Messaging
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • AI/Machine Learning
  • Alerts/Escalation
  • Alerts/Notifications
  • Expand List

    Caller Desk Screenshots

    Contenders comparison

    Caller Desk-Logo
    Caller Desk

    4/5

    Value for Money

    Based on 1 Reviews

    Total Features
    11
    Unique Features
    • API Integration
    • Call Monitoring
    • Call Recording
    • Call Routing
    Knowlarity SmartIVR-Logo
    Knowlarity SmartIVR

    0/5

    Value for Money

    Based on 0 Reviews

    Total Features
    7
    Features in Common
    7
    MyOperator-Logo
    MyOperator

    0/5

    Value for Money

    Based on 0 Reviews

    Total Features
    7
    Features in Common
    7

    Caller Desk Features Reviews

    S
    Support Specialist .
    Consumer Services
    11-50 employees
    Used Weekly for 1-2 Years
    Overall Rating
    Reviewed on May, 2024
    An affordable and user-friendly cloud telephony solution that empowers our small but growing support team.

    Caller Desk has been a perfect fit for our small customer support team. The straightforward interface is easy to learn and use, even for non-technical users. Caller Desk offers the core call center functionalities we need at a reasonable price point, allowing us to deliver efficient and professional customer support.

    Pros

    The affordability and ease of use are the biggest advantages. Caller Desk is a great option for startups and small businesses that need a basic but functional cloud telephony solution without a hefty price tag.

    Cons

    As a budget-friendly option, Caller Desk might lack some of the advanced features found in more expensive platforms. For instance, the reporting capabilities could be more robust.

    Ease of Use
    Customer Support
    Value for Money
    Product Features
    Pricing Options
  • Free
  • Free Trial
  • Annual Subscription
  • Monthly Subscription
  • One Time
  • Transactional
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