Features summary of Salesforce CRM
Salesforce CRM Features
Contact Management
Customer Database
Customer Experience Management
Daily Reports
Dashboard
Email Marketing
Lead Management
Marketing Automation
Common features of Customer Relationship Management (CRM)
Access Controls/Permissions
Account Alerts
Account Management
Activity Dashboard
Activity/News Feed
Activity Tracking
Agile Methodologies
AI/Machine Learning
Contenders comparison
Salesforce CRM
Total Features
13
Unique Features
- Contact Management
- Customer Database
- Customer Experience Management
- Daily Reports
SalesBabu CRM
Total Features
14
Features in Common
1
Unique Features
- Appointment Scheduling
- Billing & Invoicing
- Client Management
- Daily call report
HubSpot CRM
Total Features
13
Features in Common
13
Salesforce CRM Features Reviews
M
Manish Nagpal
Machinery
11-50 employees
Used Daily for 6-12 Months
Reviewed on January, 2025
Easy to use and value for money
ProsSalesforce has made my sales team tracking and the performance tracking more easier.
ConsNothing really, but they can provide more customisations.
G
Garima Mishra
Public Relations and Communications
11-50 employees
Used Daily for 6-12 Months
Reviewed on May, 2024
Powerful and customizable, but with a steeper learning curve.
Salesforce is an industry leader for a reason. It's incredibly powerful and highly customizable, but it comes with a steeper learning curve compared to other options.
ProsThe level of customization Salesforce offers is unmatched. We were able to tailor the CRM to perfectly fit our specific sales workflows.
ConsThe initial setup and ongoing maintenance can be quite time-consuming, especially for smaller teams with limited technical resources.
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