Acquire

Acquire is an advanced and highly integrated Live Chat tool specifically tailored to enhance and maximize customer service and sales functions of a business organization which directly interacts with clients. It is an absolute essential that can assist organizations in meeting clients’ needs, addressing their questions and providing assistance in real time, thus converting Web site visitors into clients.

Key Features include:

• Real-Time Chat Support makes it possible to reach the customers as soon as possible hence improving customer satisfaction hence improving chances of sealing the sale.
• Smart Chat Invitations allows users to invite specific visitors to chat depending on the time they spend on a certain page or the time spent scrolling the page. It assists in the creation of call openings even when it is the business that is seeking to engage the customers.
• Multi-Channel Support works well in providing support through such platforms as live chat, email and social media.
• Seamless Integration with the most used CRM tools such as Salesforce, Zendesk, and HubSpot and other crucial business tools.
• Visitor Analytics include table visits, the amount of time customers spend on the table, and the source through which the customer arrived at the site.
• AI-Powered Chatbots enables business organizations to implement intelligent chatbots that help to respond to various questions and complaints and generally assist in customer care services.
• File Sharing is easy for an agent to pass on a file, an image, a document, or a link to the customer during a live chat session.

Acquire is a necessity for any organization that seeks to improve the richness of the customer experience and at the same time sales. Being able to effectively build engaging chatbots and integrating features such as a multi-channel support system as well as analytics, this software is ideal for organizations trying to provide the best service and support to its clients.