What is ClearOps

ClearOps’ After Sale Service module ensures that customers receive the support they need long after a purchase. It provides tools for tracking service requests, managing warranties, and handling returns or exchanges. The module enhances customer satisfaction by addressing issues quickly and efficiently. ClearOps’ automation tools help ensure no service request goes unanswered. With robust analytics, businesses can improve their after-sales processes over time.

Deployment
  • Cloud,SaaS,Web-Based
  • Desktop Mac
  • Desktop Windows
  • Desktop Linux
  • On-Premise Windows
  • On-Premise Linux
  • Expand List
    Payment
  • Free
  • Free Trial
  • Annual Subscription
  • Monthly Subscription
  • One Time
  • Transactional
  • Support Options
  • Email
  • Live Support
  • Tickets
  • On Premises
  • Training
  • Telephonic
  • ClearOps Pricing Information

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    Pricing Options
  • Free
  • Free Trial
  • Annual Subscription
  • Monthly Subscription
  • One Time
  • Transactional
  • ClearOps in detail

    ClearOps is a technologically advanced solution for automating and improving company after-sale service processes. It also offers some advanced features and the easy to use interface to address the growing challenge and demand of business communication to effectively collaborate and enhance customer satisfaction.

    Key Features:

    • Responsive communication technologies to enhance the speed of working and exchange of information between support workers and customers towards the improvement of issue handling process as well as the general customers’ satisfaction.
    • Web conferencing features, as a possibility to use screen sharing and remote control forming a part of the support agents’ toolkit that enables them to identify and solve problems on-line.
    • Advanced statistics and measurements to track and manage the best practice of after-sale service response times, resolution, ratio and satisfaction results.
    • Full compatibility with widely used CRM software and helpdesk solutions, that allow for unified storage and tracking of customer information and requests. – Organization of work-flows and ticketing so that high priority items are handled in a cost effective and timely manner.

    ClearOps ensures organizations are able to keep their after-sale services operationally and strategically optimized to provide over the top support that propels customer satisfaction. It allows clear, powerful and easy-to-use solutions that will help businesses build long-term efficient after-sale services and make significant contributions to their success.

    ClearOps FAQs

    How much does ClearOps cost?

    ClearOps has 1 plans.

    What pricing model does ClearOps support?

    ClearOps pricing model : Onetime(Perpetual License)

    Is customization possible in ClearOps ?

    Yes

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