Desun CRM

Desun CRM is an effective tool which is created to facilitate the communication between the company and its customer to enhance their relations. It provides solutions that solve virtually all customer services and interactions make work easy by enhancing communication and management.

Key Features:

• It provides an efficient records management of customer details or contacts, purchase history, and communication logs that can be easily retrieved.
• It offers a means of managing customers’ contact, as email communication, calls, and activity on social networks to create and maintain successful business relationships.
• Task Management helps in assigning and monitoring follow up customer related tasks and actually following up on them effortlessly.
• It is equipped with highly sophisticated reporting and analyzing features depending on customer data and marketing prospects, etc.
• The integrated customer feedback/survey option IP allows the business to capture the opinions of the customers, investigate customer complaints and gain ways of increasing the satisfaction of the customers.
• It can easily be integrate with third party apps like email marketing, payment gateway and accountancy apps to enhance the customer relationship management effectively.
• Mobile Application offers business and consumers the ability to access and control client data on a mobile device, which gives them more mobility and versatility in controlling and responding to customer relationships.
• It also includes enhanced security measures, which protect customer information, and meet all the required legal regulations.

Desun CRM is one effective tool every organization should have to ensure it achieves its goals in customer relationship management. The software has wide scope, versatility and relative simplicity. It is a perfect tool for the business to enhance its cooperation with its customers and to accomplish the goals on the aggressive market.