GoDial

GoDial is a modern customer relationship management tool and software solution aimed to improve and organize the business communication between the company and clients to increase the efficiency of the conversation.

Key Features:

• Consolidation of calls, SMS, Emails and social media in the same platform to ensure that every business can keep track of all his/her customers.
• The sales and support teams should be able to reach out to the customers more efficiently through the use of a tool called customizable and intelligent dialer.
• Integrated CRM capabilities for contact, lead and analytics allowing business organizations to effectively manage their customers to make proper decisions.
• It offer a number of additional recording and analytical tools that give more detailed information about call history, customer and agent behaviors a business might desire for revealing how and where it can improve.
• It is complete compatibility with widely used third-party software such as email marketing software and helpdesk software. -Training materials in the form of articles and training webinars that will allow users to quickly start working and fully achieve the potential of this program for an organization.

GoDial main advantages include flexibility, operability, and opportunities to integrate with other systems, which makes it helpful for corporations that are working on enhancing their relationships with customers and increasing effectiveness in today’s environment.