OpenPhone

OpenPhone is an innovative cloud telephony and IVRS software which is existent to transform the outbound communication process of businesses. It offers a flexible approach in the handling of phone communication and engagements and improved customer relations and increased sales.

Key Features include:

• Virtual phone numbers are offered from various locations, enable organizations to set up a local number and thus give customers an easy way to call them.
• The software runs on cloud where it is easy to handle calls, voice mails and SMS on any device with internet connection.
• New feature enable the calls to connect to the right team member to address customer inquiries as soon as possible.
• This IVR system let organizations set up own welcome messages, range of options and related responses allowing the people to browse through the different services or connect to a specific division easily.
• It has an auto call recording and transcription option where the business can record, analyze, and enhance their customer interactions.
• It easily connects with common CRM applications like Salesforce or HubSpot and interaction tools, including Slack, which would help businesses in building relevant connections between those tools and smooth out their overall communication processes.

OpenPhone’s rich set of features and user-friendly design, companies are to enhance the existing communication with customers and advance in sales, which will help them gain a competitive advantage in the market. It’s an incredible tool which contains complete cloud telephony and IVRS which become compulsory for any organization that is willing to stick with their valued clients and be an upgraded customer service provider.