SimpleCRM

SimpleCRM is an open-source CRM program that meets all the criteria of a contemporary and efficient CRM solution, enabling efficient customer and sales management and enabling proper representative of communication within an company. The software work in a single system which makes the work easier for tracking leads, contacts, and enhancing the level of customer engagement.

Key Features:

• A master customer management database to keep all pertinent customer related data in one place and in a methodical structure, thus supporting consensus regarding the complete customer picture.
• Mobile and easily modifiable UI and workflows that can enhance essential sales processes, boost inter-organizational communication, and enhance sales processes.
• Fine integration capabilities with other marketing applications, social networking sites, and email advertising tools so that marketing information is simply shared and passed to the customers.
• Automated follow-ups and personalized communication, so it becomes possible to provide the clients with the targeted information at the right time and get closer.
• Create report and analyze sales and customers’ activity in real time to identify critical KPIs and make required changes in the strategy.
• Mobile interface that would enable people to visit specific customers, view and engage them through the use of smartphones and other gadgets.

SimpleCRM has proved to be the most effective than all other business relationship management tools and must be adopted by Integra businesses. This makes it possible for small to medium businesses to manage customer interactions and sales from within a single platform, thereby helping them to meet their intended business goals.