Sprinklr

Sprinklr is an extensive social media management software that focuses on assisting firms in the management of their social brand. It is a comprehensive package that enables organizations manage their communication, collaboration and content for improved functionality on web. The software supports various categories including social media, customer service, and advertisements making it essential for organizations that intend to use software to meet their goals and objectives in the modern world.

Key Features:

• Unified Dashboard offers capabilities for working in several social media accounts at once, and it offers capabilities for engaging customers and analyzing social media performance.
• Customizable Workflows makes the organization of work convenient for users where different repetitive actions and tasks can be directed and Indians to create their own organizations of the particular work with the help of various template slots into which users can fit sconces.
• Advanced Analytics for the demographics and the engagement of the business as well as many others which aid in the planning stage.
• Social Listening provides organizational solutions with tools for observing communication on several social forums and for recognizing patterns of customer perception and opinion besides providing the tools through which organizations can successfully interact with their audience.
• Customer Care module provides real-time live chat support for enterprises to engage, address the queries of its audience and escalate customer satisfaction.
• Cross-Platform Content Management helps in designing, planning and posting material on different social networks, so an organization’s voice and vision remain consistent.

Sprinklr is an advanced tool to any business organization in the process of dealing with customers’ engagements on the available social media platforms. It offers unique and complex solutions as well as support and it enables companies to connect with their audience and adapt to the digital landscape in order to achieve goals.