Tidio Chatbots

Tidio Chatbots is flexible and effective live chat tool aimed at improving customer service and selling by providing immediate communication with the website’s visitors. It is a key communication platform that enables organizations to respond to customers’ questions and concerns and give them an instant solution, thus leading to the conversion of website visitors into buyers.

Key Features include:

• Real-Time Chat Support provide almost immediate answers to customers’ questions, resulting in a higher volume of positive comments and potential conversions.
• Multi-Channel Support with live chat, email, and social media platforms for effective communication.
• Integration with Various CRMs such as Salesforce, Hubspot and zendesk are the most recognized CRM programs where the software can be successfully incorporated with other tools and applications.
• Detailed Analytics to keeps track to the page visits, the time spent on a website and the origin of the visitor thus helping the businesses.
• One of the features of Tidio Chatbots is the ability to customize the chat widget so that users of the website have no reason to complain that the experience is not unique to their visit.
• When in a chat, it is very easy for agents to transfer files, images, documents or links to the customer for better communication.

Tidio Chatbots is an essential tool for those companies planning to offer great customer support on their website and generate more sales at the same time. It has a broad spectrum of features starting with customizable chat widgets up through to multi-channel support plus analytics, Tidio Chatbots provides an all-in-one package for companies willing to improve the customer experience.