Zadarma

Zadarma is a very much a multifunctional and effective cloud telephony and IVR software that can effectively improve the entire communication solutions for companies of diverse sizes at an affordable price range. It offers numerous tools that make it easier for enterprises to engage with the customers, address their communication requirements, and optimise their processes.

Key Features include:

• It offers companies their own telephone exchange, where they can organize the incoming and outgoing calls and voice lines, extensions, voicemail, and transfer calls.
• It enables businesses to build up customized voice options with response which helps directing the call to the efficient departments of a certain organization to help the clients.
• It has different call functions for calls like call forwarding, voice mail, conference calls, call recording, and call monitor that assist organizational communication and efficiency.
• The software is compatible with landlines, mobile phones, and VoIP hence creating excellent business communication.
• It works alongside popular CRM platforms such as Salesforce and Zendesk as well as many more business applications.
• While using the Application, businesses get detailed information on the duration of the calls and logs for the specific call types thus enhancing communication standards.
• It has friendly and affordable tariffs that can be customized for the kind of business or the size of the organization that requires them.

Zadarma an important application for organizations interested in making communication and customer interactions better in cloud telephony and IVR spaces. In view of this, Zadarma has all the features a business needs in a communication platform, is easy to use and is quite affordable.